Possible solution
My phone is not
charging.
The charger and the
phone are not properly
connected.
Securely connect the
charger to the phone.
The charger is not
properly plugged in.
Ensure that the charger is
plugged in correctly.
My phone is not
making/receiving calls.
The battery is not charged. Charge the battery.
The signal strength
is poor.
If you are indoors, move
toward a window.
I can not listen to my
voice messages.
You do not have voice
mail service.
Call your wireless service
provider.
You have not set up your
voice mailbox with your
service provider.
Call your wireless service
provider.
You have not saved
your voice mail number
in your phone.
Refer to “Set up your voice
mailbox” on page 34.
You have forgotten your
password or are entering
it incorrectly.
Call your wireless
service provider.
The voice mail number you
have saved is incorrect.
Call your wireless
service provider.
Nokia
3520 and Nokia 3560 User Guide
79
Copyright © 2004 Nokia
Reference Information